This website is operated by Latiesha Jones trading as L J Agencies Ltd. We are a company registered in England and Wales under company number 13835199 of registered address c/o Taxgem, 67 Hough Lane, Leyland, England, PR25 2S.

We collect, use and are responsible for certain personal information about you. When we do so we are regulated under the General Data Protection Regulation which applies across the European Union and the United Kingdom and we are responsible as ‘controller’ of that personal information for the purposes of those laws.

You must be over 18 to use our site.

This privacy policy relates to your use of our website, Latieshajones.co.uk

Throughout our website we may link to other websites owned and operated by certain trusted third parties. These other third party websites may also gather information about you in accordance with their own separate privacy policies. For privacy information relating to these other third party websites, please consult their privacy policies as appropriate.

We collect personal information about you when you access our website, register with us, contact us, send us feedback, purchase products or services via our website, post material to our website and complete customer surveys or participate in competitions via our website (if applicable).

We collect this personal information from you either directly, such as when you contact us or purchase products or services via our website or indirectly, such as your browsing activity while on our website (see ‘Cookies’ below).

The personal information we collect about you depends on the particular activities carried out through our website. This information may, depending on your choices to interact with it, include:

• your name, address and contact details

• date of birth

• details of any feedback you give us by phone, email, post or via social media

• information about the services we provide to you

• your account details, such as username, login details

• Any other personal information relating to purchasing a product online.

We use this personal information to:

• create and manage your account with us

• verify your identity and/or age

• provide goods and services to you

• customise our website and its content to your particular preferences

• notify you of any changes to our website or to our services that may affect you

• improve our services

This website is not intended for use by children (persons under the age of 18 years) and we do not knowingly collect or use personal information relating to children.

When we use your personal information we are required to have a legal basis for doing so. There are various different legal bases on which we may rely, depending on what personal information we process and why.

The legal bases we may rely on include:

consent: where you have given us clear consent for us to process your personal information for a specific purpose

contract: where our use of your personal information is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract

legal obligation: where our use of your personal information is necessary for us to comply with the law (not including contractual obligations)

vital interests: where our use of your personal information is necessary to protect you or someone else’s life

public task: where our use of your personal information is necessary for us to perform a task in the public interest or for our official functions, and the task or function has a clear basis in law

legitimate interests: where our use of your personal information is necessary for our legitimate interests or the legitimate interests of a third party (unless there is a good reason to protect your personal information which overrides our legitimate interests)

For further details on when we collect personal information, what we collect as well as how we use it, please read the following sections:

When is information is collection?

Your information is collected when you register with us

What information do we ask for?

Contact details; your name and email address

How and why we use your information:

We ask for this information to:

• to create and manage your account with us

• to communicate with you about your account or order or enquiry

We rely on contract and/or consent as the lawful basis for collecting and using your personal information.

We will keep this information until:

• you close your account with us

• we close your account

• 6 Years after we do business with you because of potential liability

We will share personal information with law enforcement or other authorities if required by applicable law.

We will not share your personal information with any other third party.

We may require you to provide name, address, email address, delivery address etc to enable us to provide the services you have purchased or ordered from us. We will inform you at the point of collecting information from you, whether you are required to provide the information to us.

We may store it for liability purposes and/or tax but will not share it with 3rd parties unless by legal obligation.

We will not transfer your personal information to countries located outside the United Kingdom (UK) and European Economic Area (EEA) unless by prior consent- for example we are working with a client who has sister companies abroad or a contract with a country abroad.

A cookie is a small text file which is placed onto your device (eg computer, smartphone or other electronic device) when you use our website. We use cookies on our website. These help us recognise you and your device and store some information about your preferences or past actions.

For further information on cookies and our use of them, when we will request your consent before placing them and how to disable them, please see our Cookie Policy.

We would like to send you information about us that may be of interest to you. Where we have your consent or it is in our legitimate interests to do so, we may do this by post, email, telephone, text message (SMS) or automated call.

We will only ask whether you would like us and other businesses to send you marketing messages when you tick the relevant boxes when you consent either verbally or in writing to be referred to those other services that may assist you.

If you have previously agreed to being contacted in this way, you can unsubscribe at any time by:

• contacting us at business@latieshaslive.com.

• using the ‘unsubscribe’ link in emails or ‘STOP’ number in texts

It may take up to 7 days for this to take place.

For more information on your rights in relation to marketing, see ‘Your rights’ below.

Under the General Data Protection Regulation you have a number of important rights free of charge. In summary, those include rights to:

• access to your personal information and to certain other supplementary information that this Privacy Notice is already designed to address

• require us to correct any mistakes in your information which we hold

• require the erasure of personal information concerning you in certain situations

• receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations

• object at any time to processing of personal information concerning you for direct marketing

• object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you

• object in certain other situations to our continued processing of your personal information

• otherwise restrict our processing of your personal information in certain circumstances

For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals rights under the General Data Protection Regulation.

If you would like to exercise any of those rights, please:

• email our Data Protection Officer who can be contacted by writing to business@latieshaslive.com

• let us have enough information to identify you

• let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill), and

• let us know the information to which your request relates including any account or reference numbers, if you have them

We have appropriate security measures in place to prevent personal information from being accidentally lost or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

We hope that our Data Protection Officer can resolve any query or concern you raise about our use of your information.

The General Data Protection Regulation also gives you the right to lodge a complaint with a supervisory authority, in particular in a European Economic Area state or in the United Kingdom if you work, normally live or if any alleged infringement of data protection laws occurred in the relevant state. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns/

This website privacy policy was published on 17.10.2023 and last updated on 17.10.2023

We may change this website privacy policy from time to time, check here for updates

Please contact our Data Protection Officer, if you have any questions about this privacy notice or the information we hold about you.

If you wish to contact our Data Protection Officer, please send an email to business@latieshaslive.com or write to our company address supplied above.